My first time here and everyone was nice and very helpful. Rodney (tech), did a great job getting me out quicker than expected and he even vacuumed out my car. They made suggestions for what I needed to have done in the future and I also received a free car wash and drink while I waited. They also do state inspections, so I will be going back next month for that.
I absolutely love the service I received from here! I took my car in for an oil change and I am so glad I did. From the moment I walked in I was greeted by the gentleman working there who took his time to explain everything to me step by step. Everyone was extremely friendly! The one gentleman helping me even took the time to play and distract my baby as I filled out some paperwork. I waited for about 20mins for the service and was offered a free cup of coffee which was great. When I picked up my car it was vacuumed and I even received a free car wash. I will def continue taking my car here for service and will recommend it to all my family and friends. Great customer service!!!
Fast, friendly service. Nice patio area behind garage to wait. Received free car wash ticket.
Thanks, for your review, Adrian! We love that little picnic table back there! :) Thank you for your business.
Best oil change experience ever. Stayed in my car the whole time and so I didn't have to take the baby out of the car seat. The whole job took about 10 minutes, they vacuumed out my vehicle, and a car wash was included. No need to sit in a waiting room for an hour with a toddler and nothing but a water cooler and old car magazines for comfort (my experience elsewhere)! Amazing...especially for the busy mom.
We have used Yates for oil changes, tire repairs, and emissions testing and have always received superior service. Last weekend we had two flats and bent rims from an accident with road debris and Yates fixed both tires and rims in record time. We were back on the road within an hour. I would recommend Yates for newer drivers, especially those that have little experience with routine service. The Yates team has never recommended unnecessary work and even took the time to explain the routine maintenance processes to my daughter. A great place for your car needs. The free coffee and cat wash were nice perks.
Awesome service. Love going here. They really take care of you and do an excellent job!
Thanks so much for taking the time to post a review and for the kind words!
Wow!!! Super nice people and fast service!! Only got a state inspection with this trip but plan to come back for an oil change!! Courteousness goes a long way in my book!
Super friendly & fast, was able to get state and emissions inspections and an oil change in less than an hour!
Outstanding customer service on two separate occasions! Got there early in the morning and and received an oil change in May 2017 with no waiting. Price quoted was the price I paid. Technician identified and showed me my bad rotors. Gave me an estimate without the hard sell. I called in June 2017 and talked to the manager about the brake job. Manager gave me the same brake job estimate and had the parts waiting a day later when I came in for the repair. Brake job took about an hour and a half. To kill time, I waited at the Starbucks across the large parking lot. Highly Recommended.
Really great experience using Yates Kingstown car wash convenience. It was my first time here the guy want me around show me the where the drinks are show me that I could get a free air freshener talk me through the experience of using their car wash and they really did a really great job of cleaning my car. Everyone was courteous and professional and they take really great care of my wife's car.