I've been taking our cars here for about a year now for routine stuff that I don't want to bother with going to the dealer for (oil changes, nails in a tire, battery load test, bulbs, etc etc). I think I have met and had work done by most of the crew: Kris, Rodney, Willie, Alex, Brett, as well as the state inspector who's name I can't remember. Everybody I've dealt with has been just great - courteous, efficient, and friendly. And what really sets them apart from lots of places is they move out with a sense of purpose! No lollygagging around like a bunch of lollygaggers. They act like they want to be there and make it clear they want to help you out. And the free car wash after every service is a great benefit too. These days when it's hard to find good customer service these guys deliver, every time.