Alexandria Auto Repair

Luis, who inspected my HONDA, allowed me to enter the Garage and ask several questions; He was so friendly and informative about all of my concerns (minor but important to me) 8 year old car that is now showing bumps and bruises (low mileage). I have been using Yates for the last 3 years! Elleni, who runs the Convenience Shop, is so, so friendly, happy and makes the experience of waiting for the above go by fast, offering free (great) COFFEE and COOKIES................She is also so friendly and helpful to all the customers.........Looking forward to next April............!!!

Great service. We had both car serviced here. The state inspector, Luis was fast and efficient. Dylan the service manager prepared a quote for us and was very good at communicating the timeline of the service.I really like to support a local family run shop.

Luis serviced my vehicle today and took care of it

I highly recommend Luis for his great customer service and technical expertise. He’s the Best! Larry Stubblefield

I want to express my gratitude for the exceptional and courteous service I received from the entire team—a special shoutout to Luis for his outstanding assistance with my state and emissions check.

Easy wait for a Safety Inspection. Luis was very nice, thorough and helpful!

I took my car to Yates for an oil change and inspection, which I have done for the past several years, and always have a good experience. This time, the car failed the state inspection, but Dylan was very patient explaining the problem and offered a solution for the repair to fit my travel schedule. I couldn't have asked for better service. The staff at Yates is always professional and so helpful. I highly recommend Yates Express Lube.

Came for my safety inspection and Luis was very kind and knowledgeable. Service was very quick. 5 star service, very pleased!

Luis got me in and out quick!

On 04/09/25 I took my car there to get an inspection. And I was happy that I was next to go inside. After a very nice mechanic brought me a form to fill out. Then the inspection inspector came and said that he was ready for my car. He had a very nice smile and kind voice. He said that you can go into the convince store. We have free coffee and tea while our customers wait for their car. I went inside and sat down and waited for my car. It wasn’t long before it came out with a rejection sticker on it. I couldn’t believe it the first time since I purchased my car. Pre-Certified Used Car 2014 at koons Ford. Then the inspection inspector came over to my car. And showed me why my car failed this time. I felt like I was going to pass out. Then a mechanic named Dylan came over and said maybe I can help. And he had a big nice smile and a kind voice. When he started talking about my car. I could tell that he really knew what he was saying. And that he had a lot of knowledge and experience working on cars. He told me yes he had around 10 years. Dylan told me that he would be able to fix my car. And he said had to check to see if he had the parts. Dylan said he would give me a car loaner to take home. No charge for the car just put gas back in it. Come back and get my car tomorrow morning anytime after 7:30am. Dylan was so kind and helpful and patient with me. My First credit card was denied. So I had to drive all the way back home to get my other card. And call Dylan back with the information to see if it would go through. And it did and I drove back to Yates Repair Services and picked up my car. And I thanked Dylan for helping me with fixing my car. Even though it cost me a lot of money. But when driving my car home it drives like a new car. So it was worth every penny. And thanks again Dylan you did a great job on my car. You’re a great mechanic Dylan and have a great personality. And you will be seeing me in the future. I wish that Yates gave senior citizens a little discount. But I think that Yates is a Multi Million Dollar family Business. Because I looked it up on line they have so many other businesses So I hope that Yates is paying you Dylan very well. Because I know that you are well worth it.