Alexandria Auto Repair

My first visit here because I was in the neighborhood and I needed to complete my vehicle safety inspection. I stopped by and I had a memorable experience. Storm was the technician and he was so kind, professional, and friendly. Storm also cleaned off the left over glue from an old phone mount on my windshield. Seriously--my experience at Yates was like turning back the clock to the 1940s-- to another time when a person pulls up to a fuel station and they treat you in the most welcoming of manners. Thank you! This is a rarity in our fast paced world! Lastly, the service station had a store with restrooms and a small area to sit. I had my inspection complete in a timely manner and I also received a free car wash coupon for a store across the street. I highly recommend!

Went to Yates today for my Emissions and State Vehicle inspection. They were efficient and clear with me. Plus, they give you a free car wash coupon which was an added bonus! Definitely would recommend to others.

Great costumer services!

State emissions and Safety inspections done in 15 mins, no appointment and no waiting.

Super fast service for safety inspection!

It was a great experience with extraordinary customer service

Great honest people, this is my first time here and I will be back! -From a very satisfied customer.

I have nothing but good things to say about Yates Express Lube! I have been there each year for my inspection for the past 3 years and each time the customer service has been simply outstanding. Numan and Storm helped me today, first with with my inspection/emissions testing at which time they let me know my tires needed replacement due to cracking. After recommending the best tires for my vehicle/needs, they were able to order the tires and replace them the very same day. If you decide to wait there while your vehicle is being serviced, there is a small sitting area inside the attached air-conditioned convenience store to relax and purchase some snacks/drinks if you'd like. They are thorough, happy to help you understand the problems with your vehicle, and their positive energy is infectious from time of intake to time of check out!

Brought my car in for safety inspection. Crack in windshield would not pass. Left the car overnight and Yates had the windshield replaced and inspection done the following afternoon. Very convenient.

I always have good experiences at Yates. Today Mr. Storm was very efficient when he conducted my safety inspection. The customer in front of me was confused about the inspection process but Mr. Storm was very patient and kind to her. I really appreciated that he wore a mask and gloves during our interaction. He wiped down the inside and outside of my car with antibacterial wipes after he finished my inspection.