reviews

What people say about us

5

During my visit for a vehicle emissions test, Elleni was very courteous and welcoming while I was waiting for the test to be done. She added a spark of pleasantness while waiting. The quickness and thoroughness of the Yates mechanic team provided a quick diagnostic of my vehicle for emissions standards and ensured I had the data to provide to the VA DMV.

5

Elleni was amazing with customer service!!!! 10/10!!! I will definitely be back!!! Service station was incredible customer service as well!!

Thank you for the fantastic feedback! We’re thrilled Elleni and our team delivered such exceptional customer service. We look forward to welcoming you back to Yates Express Lube! [email protected]

- Yates Express Lube
5

Came for safety and emissions inspection. The gentlemen in the garage were nice and professional. Elleni inside the store was ssssssoooooo nice. Loved the free coffee while waiting for my car to be completed.

Sondra, thank you! We’re delighted our garage team and Elleni provided such friendly, professional service, and that you enjoyed the free coffee. We look forward to welcoming you back to Yates Express Lube. [email protected]

- Yates Express Lube
5

Elleni is the best. Deserves a raise and promotion. She and the great mechanics are why I keep coming to Yates!

James, thank you for the wonderful recognition! We’re thrilled Elleni and our mechanics keep earning your trust and loyalty. We’ll share your kind words with the team. We look forward to welcoming you back to Yates Express Lube. [email protected]

- Yates Express Lube
5

Elleni is the very best. She makes you feel welcome and is kind and considerate to everyone.

Robert, thank you for highlighting Elleni’s kindness and welcoming service! We’ll be sure she knows your thoughtful praise. Yates Express Lube appreciates you and looks forward to welcoming you back. [email protected]

- Yates Express Lube
5

Professional and friendly. It's a pleasure doing business with them.

Rita, thank you! We’re delighted our team’s professionalism and friendliness made doing business with Yates Express Lube a pleasure. We look forward to welcoming you back. Reach us at [email protected].

- Yates Express Lube
5

Mike was very professional, and courteous. Facility is clean. Cookies are great from Elleni

Thank you, Joseph! We’re glad Mike provided professional, courteous service, and that you enjoyed our clean facility and Elleni’s cookies. We look forward to welcoming you back to Yates Express Lube. [email protected]

- Yates Express Lube
5

Very friendly workers. Elleni in the quick shop was a very delightful and friendly person. She is a true asset to your station.

Thank you, Jo! We’re delighted Elleni made such a friendly impression and appreciate you recognizing her. She’s a valued part of Yates Express Lube. We look forward to welcoming you back. [email protected]

- Yates Express Lube
5

Able to get my inspection and oil change done. Everyone is very nice. Elleni in the store offered me tea and coffee and was very welcoming.

Siobhan, thank you! We're glad your inspection and oil change went smoothly and that Elleni made you feel so welcome with tea and coffee. We appreciate your kind words and look forward to seeing you again at Yates Express Lube. Reach us at [email protected].

- Yates Express Lube
5

Thank you for the 5-star rating, Wallis! Everyone at Yates Express Lube truly appreciates it, and we look forward to welcoming you back. Reach us anytime at [email protected].

- Yates Express Lube
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