I have nothing but good things to say about Yates Express Lube! I have been there each year for my inspection for the past 3 years and each time the customer service has been simply outstanding. Numan and Storm helped me today, first with with my inspection/emissions testing at which time they let me know my tires needed replacement due to cracking. After recommending the best tires for my vehicle/needs, they were able to order the tires and replace them the very same day. If you decide to wait there while your vehicle is being serviced, there is a small sitting area inside the attached air-conditioned convenience store to relax and purchase some snacks/drinks if you'd like. They are thorough, happy to help you understand the problems with your vehicle, and their positive energy is infectious from time of intake to time of check out!