hours:
Mon - Fri: 7:30 AM - 7:00 PM|Sat: 8:00 AM - 5:00 PM|Sun: 9:00 AM - 4:00 PM
Inspection hours:
Mon - Fri: 7:30 AM - 5:30 PM, Sat: 8:00 AM - 5:00 PM

Alexandria Auto Repair

654 reviews
Call Us:(703) 215-1112
5800 Kingstowne Center Dr., Alexandria, VA, 22315
Make An appointment

reviews

What people say about us

5

I highly recommend Yates for their customer service and high quality work. I get my car safety inspection done here along with minor work and have always had such a pleasant experience. While I wait, I go into the convenience shop and am always warmly greeted by Elleni. She has a smile (and matching personality) that shines and brightens your day. The mechanics are also very thorough and helpful. I appreciate that they explain everything clearly and are patient. I never think of going anywhere else and am grateful for everyone here.

5

I had a great experience at Yates getting my state inspection and emissions done. I made the bad decision of trying to squeeze this appointment in before another one and was prepared to leave after explaining this issue to one of the mechanics. They were able to get the car done quickly and I was able to complete both appointments. I appreciate so much how understanding they were of the issue and how they handled it. The attendants inside were also lovely and offered me coffee and food. They saved what would otherwise have been a stressful morning!

Dear Rachel, we're delighted to hear about your positive experience at Yates Express Lube! We understand the importance of accommodating our customers, even when time is limited. Thank you for recognizing our mechanics' efficiency and our attentive staff. It's our pleasure to ensure a stress-free visit. Please don't hesitate to reach out if you need any further assistance!

- Yates Express Lube
5

They would get 10stars if that was possible! Got my inspiration done- it was such a breeze! But the best part was the customer service, I was offered coffee, a cookie and a smile! Emmani was the best! Definitely turned a mundane responsibility into a great experience!

Hi Amanda! Thank you for your incredible review! We're thrilled to hear that you had such a positive experience at Yates Express Lube. It's our goal to make your visit as enjoyable as possible, and we're glad our customer service team took good care of you. We'll be sure to pass along your kind words to Emmani. If you ever need anything in the future, don't hesitate to reach out. Have a fantastic day!

- Yates Express Lube
5

The rave reviews are true! This is the only place I go for my safety inspection, emissions, and repairs. The service center staff are kind and professional, with reasonable prices. I even pull up when I have low tire pressure just to make sure there isn’t a bigger problem with my tires, and they take care of me. There’s a reason so many people mention Elleni who works in the convenience store by name. She’s always there, and she’s the best. She can’t wait to bring you into the warmth of the store with a smile and offer you a chair and free coffee with all the fixings while you wait. My whole family comes here for car service. Can’t recommend it enough.

Hi Michelle! Thank you so much for taking the time to write such a detailed and kind review! We are so glad that you enjoy our services and customer care at Yates Express Lube. Your recommendation means the world to us! Please let us know if there's anything we can do to make your experience even better. We look forward to serving you and your family next time!

- Yates Express Lube
5

This business is gear towards cuscommerce.They're professional.They're kind they're welcoming and they're fair.I highly recommend this business.

Dear Gabor, thank you for your excellent feedback! We're thrilled to hear that you had a pleasant experience with us. We work hard to provide exceptional service to all our customers, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out to us at [email protected]. Thank you for recommending us, and we look forward to serving you again in the future!

- Yates Express Lube
5

In the long, dreaded inspection line when Eleni came out in the cold to offer the customers in line a cookie and fresh coffee. It was such a kind and unexpected gesture. Every time I come to a Yates location, the customer service stands out.

Thank you for the kind words, L Griffin! We're thrilled to hear that our customer service stood out during your visit. It's the little touches, like offering cookies and fresh coffee, that make the difference for us. We appreciate your continued support and look forward to serving you again soon. If you have any further feedback or questions, feel free to reach out to us at [email protected].

- Yates Express Lube
5

Very nice accommodating service

Thank you Michelle for the 5-star review! We are happy to know that you appreciated our accommodating service. If you have any further feedback or inquiries, please do not hesitate to reach out to us at [email protected]. We look forward to serving you again!

- Yates Express Lube
5

Elleni was so helpful and friendly while I waited on my vehicle inspection. Made the time go by. Thank you

Cynthia, thanks for the great review! We appreciate hearing about our team's outstanding service. We'll be sure to pass your kind words along to Elleni. If you have any more feedback or questions, feel free to reach out to us at [email protected]

- Yates Express Lube
5

Elleni is really sweet and will take care of you while you wait for your car. Above and beyond customer service.

Thank you Alexius for the kind words! We love hearing about the excellent service our customers receive. We'll make sure Elleni gets the recognition she deserves! If you have any more feedback, please email us at [email protected].

- Yates Express Lube
5

I come here for gas and fir state inspection. I'm always pleased with the service I get here. The best part about coming here is seeing Elleni. She is so kind and friendly and makes me smile every time I see her!

Dear Ingrid, thank you for the kind words and 5-star review! We're thrilled to hear that you have a positive experience with us at Yates Express Lube. We'll make sure to pass along your compliments to Elleni. It's always our aim to provide exceptional service that puts a smile on our customers' faces. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected]. We look forward to serving you again soon!

- Yates Express Lube
1234567...66
Leave a review
Yates Express Lube is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Yates Express Lube (703) 922-8891 if you have any issues in accessing any area of our website.