Alexandria Auto Repair

Excellent customer service and experience. 15 min tops and a free fountain drink or coffee/tea while I waited. Oh and bonus quick vacuum of my floors and windows cleaned. Though I wasn't expecting to pay so much, after calling around I found the price was about right. Alex was great and was my first friendly face. I'd def recommend Yates and will come back for future service.

Friendly customer service...... And only waited for 25 minutes till it was completed. I would come back.

I wanted to commend the staff of the Yates Express Lube for providing a very pleasant customer experience. Everyone was courteous and helpful. The person in the convenient store offered me a complimentary coffee while I waited for the work to be completed on my car and I was given a voucher for a free car wash. They made my day!

Whelp, I'm sitting in line on the 27th of July burning fossil fuel, my Saturday, and my a$$ off whilst I wait to have my car inspected. Not currently happy. They should at least serve breakfast foods inside. I mean, I got up early to be here and I've been waiting over an hour now with another 5 cars in front of me. I'm fuming in more ways than one. Why is there only one bay open for inspections at the end of the month when the line is this long? Also, not posting this until my car is actually inspected. So, almost two hours, but between catching up on my yelp reviews and listening to a book on CD, I made it through, and so did my 2008 Honda Civic. I'm glad the morning was productive and I'm glad that everyone was, while brusque, very efficient. PS friends, Yates even has Sunday hours for inspections AND they give you a coupon for a free car wash, which was much appreciated.

New to the area and I brought my car in for an inspection as well as emissions testing. The staff was very friendly and efficient. They got me in right away, finished everything very quickly (about 20 minutes), including replacing some lights that were needed to pass inspection. Pricing was very reasonable, and I also received a free soda and a free car wash, as well as some lovely compliments from one of the mechanics. Overall a great experience!

Such kind and helpful staff. Will be returning for all my future service needs.